Are You Ready for Change? Four Questions to Ask Before Launching a Healthcare IT Project

Posted by Krista Laybolt, Executive Consultant, Professional Services on Jun 19, 2014 10:39:00 AM

Did you know that projects or initiatives that drive change have the potential for a greater than 70% failure rate? Such a high potential for failure points to effective change management as the make or break success factor in many healthcare IT projects — which typically drive a significachangent amount of change throughout all areas of the organization.

So who is responsible for change management? While this has traditionally been considered within the realm of responsibility of the project manager, effective management of change actually has many different requirements outside broader project management responsibilities.

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Topics: Project Management, Strategy, IT Strategy, Change Management

The Good, The Bad, and The Ugly of Proposed Changes to 2014 Meaningful Use

Posted by Bruce Eckert, MBA, CPHIMS, FHIMSS, National Practice Director on May 22, 2014 4:45:00 PM

On Tuesday night, CMS released a proposed rule that if finalized would defer Meaningful Use (MU) Stage 2 until 2015.Doctors_15_jpg

The problem this proposed rule addresses is ongoing delays in the availability of 2014 Certified Electronic Health Record Technologies (CEHRT). While most major vendors now have 2014 CEHRT versions of their systems, some smaller EHR vendors and many departmental systems are not yet 2014 certified.  Even those vendors with 2014 CEHRT status are challenged to  getting these systems released and installed for all their clients in just a few months.  We estimate that as many as half of eligible hospitals may have some issues with 2014 CEHRT status within their application portfolios.  

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Topics: EHR, Meaningful Use Stage 1, Meaningful Use Stage 2, Meaningful Use Stage 3

Don’t Just Survive, Thrive – Using the ICD-10 Delay to Gain a Competitive Advantage

Posted by Craig Greenberg, CMPE, Associate Practice Director, Strategic Advisory Group on May 9, 2014 9:53:48 AM

If you are like many healthcare provider organizations that were working diligently on their ICD-10 transition plans before the delay was announced, you knew it was going to be tight. You likely performed a readiness assessment and were making progress on addressing key implementation issues, but the time crunch limited your ability to make all the changes required to “get it right.” You may have been prepared to get claims out the door, but full optimization of people, process and technology requires additional time, which has now become available.Coding

With the new compliance deadline announced as October 1, 2015, you now have 511 days to get beyond the basics and truly refine and fine-tune your processes.

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Topics: ICD-10, Revenue Cycle, ICD-10 Delay, CDI

Don’t Press Your Luck Again – It’s Time to Get Serious About Your ICD-10 Plans

Posted by Craig Greenberg, CMPE, Associate Practice Director, Strategic Advisory Group on May 6, 2014 11:20:00 AM

If you were one of the healthcare organizations that breathed a huge sigh of relief after hearing that the ICD-10 compliance deadline had been pushed back again, you’re not alone. According to a poll conducted by the Workgroup for Electronic Data Interchange (WEDI) – which included 353 respondents – only half of queried providers had completed an ICD-10 impact Calendar_jpgassessment. Although it may seem tempting to cross your fingers and hope that the deadline will be pushed off again, it’s unlikely that will happen.

As of today, you have 514 days to get ready for the new deadline. If you have done very little planning – or none at all – that leaves you barely enough time to create and execute an effective ICD-10 transition plan. So where should you start and how long will it take? Below are some guidelines with recommended timeframes. One thing is very clear; the time to act is NOW.

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Topics: ICD-10, Revenue Cycle, Project Management, ICD-10 Delay, CDI

Post ICD-10: Clinical Documentation Improvement Programs Crucial to Protect Cash Flow

Posted by Cindy Fessel, MBA, PMP, Executive Consultant on Apr 30, 2014 4:58:00 PM

Clinical documentation improvement (CDI) has always been an important facet of any healthcare organization’s revenue cycle.The delay in the ICD-10 compliance deadline provides you with the opportunity to focus on improving your providers’ clinical documentation skills. Focusing on clinical documentation improvement (CDI) initiatives will prepare you for a smoother transition to ICD-10 by ensuring that clinicians understand the impact the clinical record has on coding, reimbursement, quality, and risk management.

Typically, the IT department has been responsible for making system modifications to support payer reimbursement changes. They would need to troubleshoot technical issues and make system and technical modifications to quickly resolve issues that could disrupt cash flow.Nurses_1_jpg

That will all change with ICD-10.

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Topics: ICD-10, Revenue Cycle